MBUSI Retirees
This is your official, one-stop resource where you can learn about your MBUSI retiree benefits, read about important updates and connect with key benefits resources.
ANNOUNCEMENTS
Benefits Administration Update
Mercer will be branded under Aptia in the coming months. Beginning August 1st, 2024, the following URL’s will be changed:
Post-65 Retiree Exchange
Current URL: https://retiree.mercermarketplace.com/mbusi
New URL: https://retiree.aptia365.com/mbusi
HRA Portal
Current URL:www.yourflexbenefits.mercermarketplace365.com
New URL: yourflexbenefits.Aptia365.com
Billing Update
Mercer/Aptia’s billing provider has changed effective January 2024.
Payments
Mercer/Aptia will mail invoices the first Saturday of every month beginning January 2024. Retirees will have the option to sign up for Electronic Funds Transfer (EFT) to have funds withdrawn to pay for premiums. Alternatively, there is the option to make a direct payment from a bank to pay the bill securely online or mail a check to:
MBUSI Billing Service Center
PO Box 77123
Minneapolis, MN 55480-7702
Questions
If you have questions or need assistance, refer to the table below on who to contact.
|
Question |
Who to Call |
Phone Number |
|
2024 Benefits enrollment |
Mercer/Aptia Benefits Team |
844-287-9492 |
|
2024 Premium payments |
Mercer/Aptia Health & Benefits Administration |
844-732-1857 |
CuraeChoice
What is CuraeChoice?
CuraeChoice is a benefit program that offers radiology, surgery, oncology, physical therapy, ob-gyn and chiropractic care at NO COST TO YOU! This means, $0 premiums, $0 copays and $0 deductibles for services within the CuraeChoice network of providers and facilities.
*NOW OFFERING DENTAL AND PRESCRIPTIONS!
Am I eligible?
Services are available to MBUSI retirees and their eligible dependents who are under the age of 65 and are enrolled in a MBUSI retiree medical plan.
How do I get CuraeChoice services if I am eligible?
You need a vCard to access CuraeChoice services. To request your CuraeChoice vCard, click here. If you experience challenges downloading your vCard, please contact CuraeChoice directly at 800-646-9823 or support@curaechoice.com.
How do I find out more information or if services are covered under CuraeChoice?
For more information or to find a provider, read the FAQs , call 800-646-9823, or watch this video.
WHERE TO GO FOR HELP
FOR MBUSI RETIREES UNDER AGE 65:
Contact Aptia / Mercer Marketplace 365+ at 1-844-287-9492 for a licensed benefits counselor to help assist with your healthcare benefits.
Contact Wex / Mercer at 1-877-248-0510 for any questions or concerns about your billing prior to 01/01/2024
Contact Aptia/ Mercer Billing at 1-844-287-9492 for billing after 12/31/2023
FOR MBUSI RETIREES AGE 65 AND OLDER:
Contact Aptia/ Mercer Marketplace 365+ Retiree at 1-844-296-2408 for a licensed benefits counselor to help assist with your healthcare benefits.
FOR UNDER-65 SPOUSES OF MBUSI RETIREES AGE 65 OR OLDER:
Contact Aptia / Mercer Marketplace 365+ at 1-844-287-9492 for a licensed benefits counselor to help assist with your healthcare benefits.
Contact Wex / Mercer at 1-877-248-0510 for any questions or concerns about your billing prior to 01/01/2024
Contact Aptia/ Mercer Billing at 1-844-287-9492 for billing after 12/31/2023
FOR RETIREMENT FINANCIAL PLANNING:
Contact Voya Retirement Planning at 1-855-728-7609 to speak to a financial advisor.
Contact MBUSI 401(k) Plan at 1-866-339-5281 for general 401(k) questions about your account.