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Contact Information

Main Entrance | Plant 1 

1 Mercedes Dr. Vance, AL 35490

Mercedes-Benz Battery Plant

933 Scott G Davis Pkwy, Woodstock, AL 35188

Mail (USPS)

Mercedes-Benz U.S. International, Inc.
1 Mercedes Drive, Vance, AL 35490

HR Service Center | Plant 1: 205-507-2691

Lease Vehicle Program | Plant 1: 205-507-3974

HR Service Center | Plant 2: 205-462-5790

Lease Vehicle Program | Plant 2: 205-507-2757

IT Service Point: 205-462-4444

Owner Support

For questions or comments regarding the ownership, maintenance, or operation of your vehicle, or to share your opinion or comment about your Mercedes-Benz vehicle, please visit the Owner Support area at MBUSA.COM.

Please contact Mercedes-Benz USA for any customer support.

Roadside Assistance

In the event of an emergency, get immediate assistance 24 hours a day, 7 days a week

1-800-367-6372    1-800-222-0100

Customer Care

For general assistance with your vehicle or account, contact us Mon-Fri, 9 am- 9 pm (ET) 1-800-367-6372      1-800-222-0100