Contact MBUSI


For MBUSI Careers and Employment questions or comments, please use this direct-email form.
IMPORTANT NOTE: Resumes or job applications are NOT ACCEPTED via this form; please visit the MBUSI employment page, the AIDT Website, and the  Onin Group for information regarding employment and training opportunities. For inquiries regarding the Mechatronics Training Program or the Mercedes-Benz Automotive Technician Program email:

Visitor Center

For MBUSI Visitor Center or Plant Tours questions or comments, please use this direct-email form. For your convenience, please view the available information on this site (Visitor Center, Plant Tours) before using the above link or, for immediate answers to Frequently Asked Questions about Plant Tours, refer to our Plant Tours FAQs page.

Owner Support

For questions or comments regarding the ownership, maintenance, or operation of your vehicle, or to share your opinion or comment about your Mercedes-Benz vehicle, please visit the Owner Support area at MBUSA.COM.


For questions, comments, or help related to this Website, please email the MBUSI Webteam.


Visitor Center and Plant Tours:(888) 286-8762 (toll free) or (205) 507-2252
Vehicle Questions- MBUSA Customer Assistance Center:1-800-FOR-MERCEDES / 1-800-367-6372

Mail (USPS)

Mercedes-Benz U.S. International, Inc.
1 Mercedes Drive, Vance, AL 35490

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